Frequently Asked Questions
Answers to common questions about មគ្គុទ្ទេសក៍បាល់ទាត់.
01 Is Mekong Football Guide licensed and regulated, and by which authority?
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Yes – Mekong Football Guide operates under a Philippine Amusement and Gaming Corporation (PAGCOR) licence for sports betting and a Curaçao eGaming licence for international customers. Both licences require compliance with strict anti‑money‑laundering (AML) and player‑protection rules, and the site publishes its licensing numbers in the footer for verification.
02 What payment methods can I use to deposit and withdraw funds on Mekong Football Guide?
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Mekong Football Guide accepts Visa and Mastercard debit/credit cards, the e‑wallets Skrill, Neteller and ecoPayz, direct bank transfers and crypto deposits (BTC, ETH, USDT). Withdrawals to e‑wallets are processed within 24 hours, card payouts take 3‑5 business days, and crypto transfers usually arrive within an hour; most methods carry no fees.
03 How does the welcome bonus work on Mekong Football Guide, and what are the wagering requirements?
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New customers receive a 100 % match bonus on their first deposit up to $200. The bonus must be wagered 35 times (only the bonus amount) within 30 days before any winnings can be withdrawn, and the maximum bet while the bonus is active is limited to $50.
04 What does the term 'Asian handicap' mean in football betting on Mekong Football Guide?
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In Asian handicap betting a virtual advantage or disadvantage is applied to each team in half‑ or quarter‑goal increments, eliminating the draw as an outcome. For example, a team listed at –1.5 must win by two goals for a ‘‑1.5’ bet to win, while a +0.5 line gives that team a half‑goal lead from the start. This format is often confused with European (1X2) handicap but provides tighter spreads and lower margins.
05 What is the minimum bet amount and the maximum payout per wager on Mekong Football Guide?
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The minimum stake per bet on Mekong Football Guide is $0.10, and the maximum payout is capped at $50,000 per individual wager (higher limits apply to major tournaments such as the World Cup). If a match is postponed, the bet is void and the stake is refunded unless the match is rescheduled within 48 hours, in which case the bet remains active.
06 How do I verify my account and complete the KYC process on Mekong Football Guide?
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After registering, you must upload a clear photo of a government‑issued ID (passport, driver’s licence) and a recent proof of address (utility bill or bank statement) in the ‘My Account → Verification’ section. The support team typically reviews the documents within 48 hours; once approved, you can deposit, bet and withdraw without restrictions. Failure to complete verification within 30 days may result in account suspension.